Help Center (FAQ)
Here you can find answers about contact, shipping, and returns. If you need help, write to us at info@gethr2.com.
Help Center (FAQ)
The fastest way is by email at info@gethr2.com.
If available, include your order number so we can help you faster.
You can find ingredient details on Ingredients
and background on quality and evidence on Research.
Contact
We respond as quickly as possible. During peak times it can take longer. If your request concerns an order,
your order number helps us assign it quickly.
Shipping & Delivery
Delivery time depends on destination country and shipping method. The estimated delivery time is shown at checkout
or in your order confirmation.
Shipping costs vary by destination country and are displayed transparently at checkout before you complete your order.
Once your order has shipped, you will receive a shipping confirmation with tracking information (if available).
Returns
Email us at info@gethr2.com with your order number and reason for return.
We will reply with the next steps.
Information on withdrawal is available on our Right of Withdrawal page.
After receiving and checking your return, we refund to the original payment method. Depending on your payment provider,
it may take a few days for the credit to appear.